An order management system (OMS) is the digital platform that optimizes retailers to process inventory orders from online receipt through delivery completion.
It unifies fulfillment management across all sales systems to facilitate efficient visibility into sales management throughout the order-to-cash journey.
An OMS assists companies oversee the entire order order management system process productively, from the moment a customer enters an order to its oms accurate shipment and potential return.
It improves inventory management by generating up-to-date data on stock status and oms order status, helping organizations to refine their delivery practices and increase purchaser experience.
An effective OMS unifies with other business systems like ecommerce platforms, fulfillment management systems, ERP software, and transportation carriers to enable a streamlined order fulfillment process from start to completion.